Supporting persons with Disabilities in Enhancing their Quality of LIfe

For more information, contact Jessica Hageman, Director of Case Management at

Currently, ORI provides case management services for over 800 adults in Montana with an intellectual or developmental disability. Case Managers are professionals who help people with intellectual disabilities find work, a place to live, medical care, training and financial assistance. They also ensure that individuals who are qualified for assistance through the Developmental Disabilities Program (DDP) waiver are receiving quality services in a coordinated manner. 

Working together with the individual client, their service staff and significant others, the Case Manager develops a Personal Support Plan (PSP). This plan of care is the foundation for a dynamic, evolving process that guides services and established parameters of accountability. It is designed to provide:

  • ‚ÄčAccess to needed medical, social, educational and other services

  • Enhancement of independence and interdependence with others in the community

  • Expanded options for participation in and contribution to society

  • Increased skills and abilities to enable on-going personal growth

  • The capacity to reside, work and play in a safe, healthy and integrated environment

Case Management

Case management is an entitled service for all individuals, determined eligible by the Developmental Disabilities Program (DDP) who are 16 years of age or older. To begin the Eligibility Determination process, contact an ORI office in your county and a Case Manager will assist with gathering the information and submitting all documentation required to the Eligibility Specialist with the Developmental Disability Program, under the Montana Department of Health and Human Services.

A Case Manager will need the following documentation:

  • A current (preferably no more than 3 years old) Psychological Evaluation with Full Scale IQ scores
  • A completed Social History
  • Individual Education Plan (IEP) or other documentation indicating the disability took place before the age of 18 and is expected to continue
  • Vineland II Assessment (functional assessment)


Waiver services in Montana include a wide variety of services that can be purchased by an individual through a qualified provider or self-directed by an individual or a family. These are services that provide direct support to individuals to assure they are able to live, work, and access the community in an environment of their choice. A Case Manager in your area can help explain waiver services.


Montana is not an entitlement state for DDP funded waiver services. The State of Montana's Developmental Disability Program has a waiting list for individuals. Eligibility determination can take up to three months while receiving waiver services can take an estimated four to six years. To facilitate the process, and obtain more information, contact the DDP office in your area for more information prior to reaching the age of 16 or moving to the State of Montana.

Case Management Eligibility: